Shipping Policy

Last updated: July 2026

At eNField BD, we deliver across all 64 districts of Bangladesh through trusted courier partners. This page explains our delivery charges, timelines, and payment options so you know exactly what to expect when you order.

Delivery Charges & Timeline

Delivery charges may vary slightly for oversized or heavy items (e.g. large whiteboards, mannequins). The exact charge is shown at checkout before you confirm your order.

Our Courier Partners

We work with multiple courier services to ensure reliable delivery across the country:

Depending on your delivery location and the size of your order, we select the courier partner best suited to get your package to you quickly and safely.

Order Processing

• Orders are processed and handed over to our courier partner within 24 hours of confirmation (excluding Fridays and public holidays).
• You will receive a confirmation call or SMS once your order is packed and dispatched.
• A tracking/consignment number is shared where available so you can follow your parcel’s status directly with the courier.

Payment Options

• Cash on Delivery (COD): Pay in cash when your order arrives at your doorstep, available nationwide.
• bKash / Nagad Advance: For select or high-value orders, a partial advance payment via bKash or Nagad may be required to confirm the order before dispatch.

Delivery Attempts & Unreachable Customers

Our courier partners typically attempt delivery up to 2 times. If we are unable to reach you by phone or the delivery is repeatedly unsuccessful, the order may be returned, and any advance payment made will be adjusted as per our return policy.

Delays

While we aim to meet the estimated delivery windows above, timelines may occasionally be affected by weather, natural disasters, strikes (hartal), courier network disruptions, or remote area locations. We appreciate your patience in such cases and will keep you informed if a significant delay occurs.

Order Tracking

Once your order is dispatched, you can track it using the consignment number shared with you via SMS or phone call, directly through the courier partner’s tracking system. For any assistance, our support team is also available to check the status on your behalf.