The OZUKO 9772S features a padded laptop compartment that comfortably accommodates most laptops up to 15.6 inches. The sleeve is lined with soft fabric to prevent scratches and positioned close to your back for balanced weight distribution. If you carry a 13-inch or 14-inch ultrabook, the fit is even more generous, leaving room for a tablet or document folder in the same compartment.

The OZUKO 9772S uses a high-density waterproof fabric on its exterior panels, with sealed zippers that resist water ingress during moderate to heavy rain. While it handles Dhaka’s sudden downpours confidently during your commute, we describe it as highly water-resistant for daily use rather than submersible. For extended exposure to heavy rainfall, the contents stay dry under normal carrying conditions.

The OZUKO 9772S comes with a 7-day warranty covering manufacturing faults. If you notice a defect within 7 days of delivery, contact eNField-BD via WhatsApp at +8801752998888 or email enfieldsbd@gmail.com with your order details and clear photos of the fault. We will arrange a replacement or refund after verification. The warranty covers stitching defects, zipper failure, and material flaws present at delivery — it does not cover wear and tear or damage from misuse.

Yes. eNField-BD accepts bKash, Nagad, and Rocket mobile payments alongside cash on delivery and bank transfer. After placing your order, you will receive payment instructions for your preferred method. Mobile payment is the fastest option for order confirmation and same-day Dhaka dispatch.

Yes, eNField-BD delivers to all 64 districts across Bangladesh. Orders within Dhaka qualify for same-day delivery when placed before 12pm. For locations outside Dhaka — including Chattogram, Sylhet, Rajshahi, Khulna, and Cox’s Bazar — delivery takes the next business day via our nationwide courier network. Remote areas may require one additional day.

Dhaka orders placed before 12pm are delivered the same day. Orders placed after 12pm are delivered the next morning. We serve all major Dhaka areas including Uttara, Gulshan, Banani, Mirpur, Dhanmondi, and Old Dhaka. You will receive a confirmation call or message with your delivery window after the order is processed.

The OZUKO 9772S is well-suited for daily office commutes. It fits a laptop, charger, documents, lunch container, and a light jacket without bulging. The waterproof exterior is practical for Dhaka’s unpredictable rain, and the clean design looks professional in office settings. The padded shoulder straps and back panel keep you comfortable during rickshaw rides, bus commutes, or walks from Uttara to your workplace.

If you discover a manufacturing fault within 7 days, contact eNField-BD immediately via phone or WhatsApp at +8801752998888. Provide your order number and clear photos of the issue. Once verified, we will offer a replacement at no extra cost or a full refund via your original payment method — including bKash, Nagad, or bank transfer. Return shipping for verified faulty items is covered by us.

Yes. The OZUKO 9772S is designed as a travel-ready backpack with enough capacity for 2-3 days of clothing plus your laptop and essentials. Its dimensions fall within most airline carry-on allowances, making it suitable for domestic flights from Dhaka to Chattogram, Sylhet, or Cox’s Bazar. The multiple compartments help separate clean clothes from electronics, and the waterproof exterior adds peace of mind during transit.